Assertiveness & Self-Confidence: Speak Up Clearly (Without Steamrolling or Shrinking)
- SWAA Consultants
- Sep 27, 2024
- 1 min read
Updated: Jan 4
Build practical, usable skills to communicate with calm clarity, strengthen self-worth, and handle difficult conversations with confidence.
Who it’s for...
Coaches
Counsellors
Educators
Team Leaders
HR/People & Culture
Community/Health Practitioners
What you’ll be able to do...
Identify your default communication style and switch to assertive responses in real situations.
Interrupt negative thinking with simple reframes and self-talk strategies that support confidence.
Use active listening, questioning, and body language to improve presence and first impressions.
Deliver clear “I-messages” and boundary statements that reduce defensiveness and increase respect.
Navigate disagreement and tough conversations using a step-by-step plan to build rapport and reach workable outcomes.
Format...
Live online or in-person interactive workshop with skills practice, guided exercises, role-plays, and take-home tools.
Time Investment + CPD hours...
Half-day (4 hours) with CPD: 4 hours (estimate) subject to your own professional body.
Assessment Option..
Optional personal assertiveness action plan + practice goals (SMART framework) included in the workshop. We encourage that you also undertake the Live Online Nexus CPD Assessment Interview which validates learning outcomes for the Australia / Asia-Pacific context and includes Nexus College Certificate of Attendance for various peak bodies recognition.
Provider...
Nexus College Australasia (Live delivery). Team in-house delivery available on request. The content of this program has been adapted by the team at Shane Warren and Associates.
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